2024 Q3 Newsletter – Enhance Your Business Performance

“We’ll figure it out when we get there.” That’s the mindset of many entrepreneurs. And yes, sometimes you have to figure it out for yourself. However, starting with the end in mind and picking road-tested tools to achieve those goals is a far more direct and painless path to success. That’s what Keith Trawick, Chief Information Officer for Stretch Zone has found with ClubReady. Following is a republished version of an interview with Keith conducted by ClubSolutions in spring of 2024.

“Drag and drop” is the way!

Drag and drop your files into messages, to more easily attach images and files to your outgoing conversations and campaigns in ClubReady Connect.

Deleting Incoming Messages

Deleting unwanted messages can be helpful in instances when customers need to send sensitive information that should not be retained (i.e. personal health information, payment information). To delete a message, simply hover over the message and click “Delete Message.”

To activate this feature, a user must be given permission to delete messages.

If you need assistance adjusting permissions, check out this Knowledgebase Article.

At Fresh Desk, we specialize in optimizing operational inefficiencies for the wellness industry.

In the post covid world, finding reliable, affordable and scalable solutions for front desk & customer service tasks has become incredibly difficult and costly. We have solved this problem for many clients like you.

Fresh Desk specializes in the ClubReady Platform and understands the unique challenges wellness Franchises face.

Please visit our website to learn more today!

Automating routine tasks like managing and communicating subs can save you time and resources, reduce manual work, and create a better experience for your instructors and members.

Learn how top boutique fitness studios, gyms and health clubs are automating their sub process and streamlining communication with their staff on August 15th at 1pm ET (THIS THURSDAY!) at Maximize Your Fitness Operations: Automate Your Instructor Sub Process in 6 Easy Steps with NetGym.

Key Takeaways:

• Lean into automation: Free up your team to focus on revenue-generating activities
• Enhance staff communication: Reduce administrative manual work
• Grow your business: Improve member retention, better instructor experience, increased revenue

CR Help Suite: Explore the capabilities of our products and discover more through our help suites.

Connect Knowledgebase Articles: Connect serves as the messaging platform for all ClubReady customers, ensuring smooth execution of both group and individual texting campaigns.

iKizmet Knowledgebase Articles: iKizmet is ClubReady’s BI analytics tool, take your reporting beyond tables and rows and visualize your data!

PerformanceIQ Knowledgebase Articles: PerformanceIQ (also known as PIQ) generates visual leaderboards and performance emails by capturing, formulating, and creating data from your customer’s workout.

With iKizmet’s new navigation system, users can sort, filter, and group their stores by CR Status, Division, & District, as well as create custom groupings for their studios.

A user can group any store and save that to their ‘Preset’ to recall at any time.

Read this article to learn more about the new navigation system.

Check Out These Other New iKizmet Features