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How Iron Tribe Boosts Member Loyalty

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Did you know that just a 7-point increase in NPS (Net Promoter Score) is correlated with a 1% increase in business growth  

Hear from Jen Groban, Area Manager at Iron Tribe Fitness, as she shares the tips, tricks, and best practices Iron Tribe employs to boost member loyalty and drive business growth across each location. You’ll get actionable takeaways around connecting with members that you can put to work in your own clubs or studios!  

What: A 30-minute casual conversation with Listen360 and Iron Tribe Fitness about tips and tricks to boost your member loyalty  

Who: Jen Groban, Area Manager at Iron Tribe Fitness, Team Listen360 and ClubReady  

About the Presenters

Jen Groban

Area Manager, Iron Tribe Fitness

Drew Surprenant​

Director, Account Management & Strategic Partnerships
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Katie Malcolm

Strategic Partnerships Manager

Build Your Fitness Business for the Future